Shopify Customer Support To Lead with AIHuman support at Shopify may soon be overrun by robot reps.Jul 27, 2023Jul 27, 2023
Twitter: “That’s a Nice Brand You Have. It’d Be a Shame If Something Happened To It.”Elon Musk’s rebranded Twitter is now discounting ad prices to try to recoup its lost flock of advertisers.Jul 26, 2023Jul 26, 2023
Undercover: The Secret Life of a Google Ad RepWe’ve all had the phone call — “Hi, it’s your Google ad rep, and I saw some things in your account I think you can improve. We should get…Jul 24, 2023Jul 24, 2023
Embedding an Image is Not a Copyright Violation: US CourtOne of the strange legal questions that always followed around social media was the copyright status of an embed. An embed — an image or…Jul 19, 2023Jul 19, 2023
One Email Could Have Gotten Your Brand’s WhatsApp Account Shut DownA security expert issued a warning to all WhatsApp users yesterday, revealing a vulnerability that lets anyone deactivate their accounts…Jul 18, 2023Jul 18, 2023
It’s Coming. Meta Seeks Patent to Listen to Your Conversations.Meta may soon turn conspiracy theories into reality. The company has filed for a patent that would do what everyone has believed they’ve…Jul 17, 2023Jul 17, 2023
Behind the Trend: McDonald’s Ponders the #GrimaceShakeWhen Gen Z hijacks your campaign, don’t fight it — live, laugh, lovin’ it.Jul 13, 2023Jul 13, 2023
Amazon Advertisers on High Alert During Prime DayThe second day of Amazon Prime Day is well underway, and many marketers are actively running ads to promote deals. But this year…Jul 12, 2023Jul 12, 2023
Fallout from Google Video Violations: Buyers Press PauseWe recently reported that new research from Adalytics found that video ads placed by Google violate its own standards 80% of the time…Jul 11, 2023Jul 11, 2023
Twitter’s Flock FleesWhile Twitter keeps losing its flock, Meta’s Threads took flight over the weekend surpassing 100 million users.Jul 10, 2023Jul 10, 2023